Yes. dotCanada accounts are configured so email larger than 10MB cannot be sent or received.

If you have an email with large attachments, it is best if you upload them your dotCanada account using FTP. You may then use email or webmail to send link(s) to these files.

If you use FTP to upload a file to your site, please don’t leave it there any longer than necessary. Allowing the files to accumulate or take up a lot of space is considered “data warehousing,” as the files are not being directly used by the website. This is a violation of our Terms of Service and may result in a suspension of your account.

Was this answer helpful? 1 Users Found This Useful (7 Votes)

Most Popular Articles

Mail Error 503 valid RCPT command must precede DATA

When sending email, if you receive an immediate bounceback, such as the following: Â...
What is Web mail?

Web Mail, sometimes spelled webmail, is a method of managing email for your web site(s) online....
Can I have multiple passwords or security options for users or secondary domains in my dotCanada account?

You only have one password to log on to cPanel (your control panel) itself. This password can...
How many email accounts do I get? Are there any limitations?

Depending on the package you choose, dotCanada offers unlimited number of email addresses with...
How can I reduce the amount of spam I get?

There are few simple steps you can follow to minimize the amount of spam you receive to your...