Introduction
This agreement (hereinafter "Agreement", "Terms of Service", or "TOS") constitutes a legal agreement between you and Light Speed Consulting Corporation ("We", "Us", "dotCanada" or "dotCanada.com"), a provider of retail web hosting, e-mail, electronic commerce, and domain name services ("Services").
Please read this agreement carefully. By agreeing to our Terms of Service on the account signup form, signing up, communicating with us, paying for and/or using our services, you are agreeing to be bound by the conditions and terms of this agreement and our Privacy Policy. These Terms, product offerings and pricing are subject to change at any time, without notice. If you do not agree to any changes, your only recourse is to stop using the service; in these situations, we will provide a pro-rated refund for unused services. If you have questions about this Agreement or our Privacy Statement, please contact us.
1. Eligibility Criteria
The services offered through dotCanada.com are available only to persons who have the legal capacity to contract. Our services are available only to persons aged 18 and over. If you are under 18, you must have permission and supervision from your parents or legal guardian to use our services. We reserve the right to refuse service to anyone previously suspended or terminated from our services.
2. Service Agreement
dotCanada.com, as your web hosting service provider, will supply you with a shared web hosting solution according to the specifics of your plan, along with various services you select for maintaining your website, as indicated on our website.
You warrant that the contact and billing information, as listed on the account signup form, is correct, complete, and an accurate representation of your contact details. You also warrant that you are a valid representative of the entity or organization listed on our signup form, and are at least 18 years of age.
This Agreement represents the entire agreement between you and dotCanada.com, and supersedes any and all other communications and any course of performance or course of dealing, except as modified by revisions of this posting by dotCanada.com or written agreement by an authorized officer of dotCanada.com (provided, however, that any such revised posting shall take effect prospectively from the date of the posting).
Any of the terms, prices, or services offered can be amended, modified, or updated by dotCanada.com at any time.
3. Account Creation, Maintenance, and Security
3.1 Account Creation
You can create an account by filling in the form provided on our website. Fees associated with our services can also be found on our website.
3.2 Accurate Information
You agree to provide and maintain accurate information in your account profile. This includes your full name, current billing address, phone number, and a working email address. You agree to update this information within ten days of any change.
We may use this information in connection with your services, subject to our Privacy Policy. If you provide information that is inaccurate, misleading, or incomplete, we reserve the right to suspend or terminate your services and/or close your account.
3.3 Account Maintenance and Security
You agree to use your account solely for lawful purposes and are fully responsible for all content and data on your account.
You are responsible for maintaining the confidentiality of your login information, password, and billing details. You are entirely responsible for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or other security breaches.
We are not liable for any loss resulting from someone else using your account information, either with or without your knowledge. However, you could be held liable for losses incurred by dotCanada.com or another party due to someone else using your account information.
4. Acceptable Use
All services provided by dotCanada must be used in accordance with our Acceptable Use Policy ("AUP"), which is incorporated into this Agreement by reference. The AUP can be found on our website and covers important restrictions regarding:
Prohibited content and activities
Resource usage limitations
Email and spam policies
Security requirements
Backup practices
Any violation of our AUP may result in immediate suspension or termination of your account. We reserve the right to be the sole arbiter in determining what constitutes a violation of our AUP.
5. Server Locations and Infrastructure
5.1 Server Locations
dotCanada operates data centers in multiple Canadian locations to provide optimal performance for your website visitors. Our current infrastructure includes the following locations:
- Toronto: Full range of services including Web Hosting, WordPress Hosting, Website Builder, Reseller Hosting, Email Hosting, Cloud VPS, and Dedicated Hosting
- Montreal: Web Hosting, WordPress Hosting, Website Builder, Reseller Hosting, Cloud VPS, and Dedicated Hosting
- Vancouver: Web Hosting, WordPress Hosting, Website Builder, Reseller Hosting, Cloud VPS, and Dedicated Hosting
- Kitchener/Waterloo: Web Hosting, WordPress Hosting, Website Builder, and Reseller Hosting
- Calgary: Web Hosting, WordPress Hosting, and Website Builder
- Edmonton: Web Hosting, WordPress Hosting, and Website Builder
- Halifax: Web Hosting, WordPress Hosting, and Website Builder
We are continuously expanding our infrastructure with planned data centers in Winnipeg, Ottawa/Gatineau, and Quebec City.
5.2 Service Level Guarantees
5.2.1 Uptime Guarantee
dotCanada guarantees 99.9% network uptime for all our shared and VPS hosting services. This guarantee does not include scheduled maintenance, DDoS attacks, or circumstances beyond our reasonable control.
If we fail to meet this guarantee in any calendar month, you may request a credit to your account according to the following schedule:
99.9% - 99.0% uptime: 10% of monthly fee credited
98.9% - 98.0% uptime: 25% of monthly fee credited
97.9% - 95.0% uptime: 50% of monthly fee credited
Below 95.0% uptime: 100% of monthly fee credited
Credit requests must be submitted within 7 days following the month in which the downtime occurred.
5.2.2 Support Response Guarantee
We guarantee a response to technical support tickets within 24 hours. If we fail to respond within this timeframe, you may request a credit of 10% of your monthly fee. This guarantee applies only to properly submitted support tickets and does not apply during extraordinary circumstances such as natural disasters or widespread network issues beyond our control.
6. Payment Policies
6.1 General Payment Policies
Accounts will not be activated or reactivated without prior payment.
All hosting fees and domain name renewal fees are due on or before the due date of the renewing account and/or domain name.
Incomplete, incorrect, or questionable signup information can result in an account NOT being activated. Some accounts may be placed on hold for up to 72 hours, pending review of information received.
Any losses or expenses experienced by you due to actions taken by dotCanada.com in response to non-payment are not the responsibility of dotCanada.com.
6.2 Payment Processing
dotCanada.com's preferred methods of payment are credit card or PayPal.
By purchasing our services, you agree to allow dotCanada.com to place your account on a recurring payment plan. The account will automatically be re-billed according to the terms of the plan you select.
You grant dotCanada.com permission to charge your credit card for any and all services you request, including, but not limited to, hosting and/or domain name renewals.
If we are unable to process a payment for your hosting plan by its due date, we will add a $10.00 Late Payment Penalty.
If we are unable to process your payment within 3 days following your due date, the account will be cancelled for non-payment, and you will not be able to access your website or email.
When an account is cancelled, all copies of the website and email files are permanently and irretrievably removed from our servers.
If we are required to recover files due to a cancelled account, we may bill up to $50.00 for our data recovery time and effort.
If an account has been suspended/cancelled for non-payment, it will only be reactivated upon payment of all overdue fees (including any late penalties and data recovery fees).
6.3 Fraudulent Payments
It is a violation of this Agreement to misuse or fraudulently use credit cards, charge cards, electronic funds transfers, and/or electronic checks. A determination of such misuse or fraudulent use shall be in our sole discretion. We may report all such misuses and fraudulent uses to appropriate government authorities, credit reporting services, financial institutions, and credit card companies. In these situations, you shall have waived any and all rights to privacy.
7. Cancellation Policy
You are free to cancel your account at any time. Similarly, we reserve the right to cancel any account at any time, for any reason, including, but not limited to, a breach of this Agreement or the Acceptable Use Policy.
Fees for products and services are non-refundable, unless there is an express money-back guarantee.
If you are paying via a recurring PayPal Subscription, it is your responsibility to cancel the subscription through PayPal.
If you do not wish to continue hosting with dotCanada.com or do not wish to renew your domain name, it is your responsibility to contact our Support Team to cancel your account. You will need to indicate when you would like to cancel the account and whether you will maintain ownership of any domain names associated with your account.
Transferring a domain to a new hosting company does not constitute cancelling an account with dotCanada.com.
If an account with a thirty (30) day money-back guarantee is purchased and cancelled within thirty (30) days of sign up, you will, upon request, receive a full refund of all hosting fees. Requests for these refunds should be made through our Support Team. Refunds made for a thirty (30) day money-back guarantee will not include domain registration fees, setup fees, or any fees for additional services purchased in the first thirty (30) days.
The thirty (30) day money-back guarantee is valid for credit-card payments and PayPal payments only. Due to the costs associated with processing payments made by other methods, we are not able to offer the thirty (30) day money-back guarantee for other payment methods.
If your account is cancelled for any reason, we may, in our sole discretion, refund none, some, or all of the payment remitted prior to cancellation. In most cases, we will process refunds using the same form of payment that was originally used to pay for the service being refunded. If we are not able to do so, we will issue the refund in the form of a check.
You have ninety (90) days to dispute any charge or payment processed by dotCanada.com. If you have a question concerning a charge you believe is incorrect, please contact us at billing@dotCanada.com.
8. Technology Parameters
You are responsible for providing the equipment and services necessary to access dotCanada.com networks, systems, and servers. dotCanada.com makes no assurances that your equipment is compatible with its services.
dotCanada.com is not responsible for any service issues experienced due to the use of any programs, scripts, or software not provided by dotCanada.com or not residing on dotCanada.com's network, systems, or servers.
dotCanada.com is not responsible for ensuring that your websites function correctly, nor are we responsible for trouble-shooting programs, scripts, or software placed on our servers by you.
9. Electronic Commerce
If you choose to conduct online commerce, you are responsible for maintaining and creating an online store.
You are responsible for ensuring that products or services sold or made available via our services are legal and accurately represented and that the content of the store and related offerings do not infringe the rights of others.
You are responsible for fulfilling all online store needs such as order fulfillment, shipping, data security, etc.
You are responsible for the security of your customers' credit cards.
dotCanada.com is not liable for any fraud, disputed business transactions, undelivered goods, or other improprieties between you and your customers.
10. Website Accessibility
We will use all efforts to ensure that your websites are available to third parties via the Internet 24 hours a day, seven (7) days a week, excluding scheduled maintenance and regular system repairs as initiated by dotCanada.com.
However, due to the nature and complexity of online services, we cannot guarantee the availability of (i) our website, (ii) any customer website or other website, information, or material hosted by us, or (iii) the products and/or services available on or through any of the above.
11. User Data
Pursuant to dotCanada.com's Privacy Statement, dotCanada.com may disclose to third parties certain aggregate information contained in your signup or related data. However, dotCanada.com will NOT disclose personally identifying information to third parties unless such disclosure is:
- Required or permitted by law, or is reasonably necessary to comply with subpoenas, court orders, other legal process, or requests of governmental authorities;
- Intended to prevent or assist in the investigation of suspected fraud or other illegal activities, or otherwise represents actions taken in connection with such activities;
- To enforce these Terms of Service or otherwise establish or exercise dotCanada.com's legal rights or defense against legal claims; or
- Otherwise provided for in the dotCanada.com Terms of Service or Privacy Policy.
12. Backup Responsibility
dotCanada.com does not guarantee the retention or availability of any data stored on our servers. While we may maintain backup systems for our own disaster recovery purposes, these are not designed for customer data recovery and should not be relied upon as such.
You are solely responsible for maintaining appropriate backups of all your content, emails, databases, and other data. We strongly recommend maintaining independent backups of all critical data on systems not hosted by dotCanada.
In the event of data loss for any reason, including but not limited to system failure, user error, or account termination, dotCanada.com shall not be liable for any damages or losses resulting from such data loss.
Details regarding specific backup restrictions and policies can be found in our Acceptable Use Policy.
13. Domain Name Services
13.1 Domain Registration and Renewal
Upon your request, and subject to these terms and conditions, dotCanada.com will attempt to register a domain name, or renew the registration of an existing domain name, on your behalf with any domain name registrar that dotCanada.com, in its sole discretion, elects to employ for such registration or renewal (the "Chosen Registrar"). dotCanada.com reserves the right to refuse any request for registration or renewal of a domain name.
When registering a new domain name, or if your domain name is already registered with dotCanada.com's domain registrar, we will attempt to enroll your domain in our Automated Domain Renewal Service. Through this service, dotCanada.com will attempt to automatically initiate the renewal of any domain name you register through dotCanada.com. The renewal will be initiated 15 days before a domain's expiration date. You can opt out of the Automated Domain Renewal Service at any time by contacting our Support Team.
13.2 Domain Ownership and Registrant Information
The registration or renewal of any domain name by dotCanada.com on your behalf is subject to, and contingent upon, (i) you providing all information needed to complete such registration, (ii) the availability of the domain name, (iii) the domain name not being in violation of any applicable law, rule, statute or regulation, (iv) the domain name not being in violation of any policy of the Chosen Registrar, (v) any fees or costs for such domain name registration being paid in advance by you and (vi) your continued compliance with any and all dotCanada.com Terms of Service and the Acceptable Use Policy.
Once a domain name has been registered or renewed through dotCanada.com, no refunds will be given for the domain registration or renewal fee.
You have full ownership rights over any domain name registered or renewed through dotCanada.com, where the domain registration fees have been paid in full by you. In the event of fraud or failure to pay fees, dotCanada.com will retain possession of the domain name. In addition, if we receive a credit card charge-back for a domain registered with us, dotCanada.com will take ownership of the domain name(s) registered.
dotCanada.com is not responsible for maintaining the registrant information for domain names. You can modify all this information using our Control Panel, by contacting our Support Team, or contacting the Chosen Registrar. You agree to continually update all information required by the Chosen Registrar. Updating your information with dotCanada.com does not automatically update it with the Chosen Registrar.
13.3 Domain Availability and Disputes
dotCanada.com is not responsible for any domain name's availability. You waive any and all claims against dotCanada.com for, and hereby release dotCanada.com from, any loss, damage, liability, cost, or expense arising out of, or relating to, the registration or release of a domain name.
You acknowledge and understand that any and all domain name registrations and renewals are subject to the terms, conditions, rules, regulations, applicable law, and policies of ICANN (Internet Corporation for Assigned Names and Numbers). In addition, any and all domain name registrations and renewals are subject to the terms and conditions of the Chosen Registrar, which can be found on the website of such Chosen Registrar. Upon request, dotCanada.com will provide you with the name of the Chosen Registrar.
You understand and accept that a request for a domain name registration or renewal is no guarantee that you will receive the domain name that has been requested. You understand, accept, and appreciate the risks associated with circumstances and vulnerabilities generally affecting the Internet and e-commerce in general. You waive any and all claims you may have against dotCanada.com for, and hereby release dotCanada.com from, any loss, damage, liability, cost, or expense arising out of, or relating to, the registration, renewal, or release of a domain name in such circumstances, regardless of if the domain name is included in the cost of hosting or renewal hosting, and regardless of if the domain purchase price or renewal price has been paid in full.
13.4 Domain Expiration and Recovery
In the event that a customer domain renewal is not automatically processed due to automation error, registrar partner error, or other undefined or undetermined error, you have up to 28 days after the expiration date to contact us through our ticket system and have this corrected at no additional cost. Following 28 days, we cannot guarantee the availability, nor cost of domain renewal – the availability and cost of the renewal are mandated by the partner registrar.
dotCanada.com is not liable for domain disputes that may arise over changed registrant information for a domain name.
dotCanada.com is not responsible for resolving any domain disputes. These issues must be resolved by the parties involved, according to the legal bounds of ICANN, the domain name governing body. dotCanada.com will not act as an arbitrator but will honor any ICANN decisions.
If we are unable to secure payment before the domain renewal date, the domain name will expire.
Forty (40) days after a domain renewal date, a domain name will be released by the Registrar and made available to the general public for re-registration.
After a domain has expired, we will, upon your request, put in a request with our Registrar to renew and reactivate the domain name if all registration fees are paid (including any extra fees required to pull a domain name out of its redemption period). This process is normally complete within four (4) days.
If we receive a dispute of payment, a chargeback, or a request for a refund from your credit card for a renewed domain name, dotCanada.com will take over the ownership of the domain name in question.
You agree that any and all information provided in connection with any domain renewal request shall be true and correct in all respects. In connection with any such request, dotCanada.com assumes responsibility only for processing such renewal request with the Chosen Registrar. dotCanada.com disclaims any and all responsibility to verify any information provided in connection with the request and shall have no responsibility or liability for any loss, delay, inconvenience, interruption in service, service error, or loss of data.
dotCanada.com bears no responsibility or obligation to notify you of any approaching domain name expiration dates. You agree to bear complete responsibility for such deadlines.
13.5 Transferring Domains
If you request a domain name registration or renewal that requires a transfer from one registrar or reseller to another, you are solely and completely responsible for compliance with any registrar or reseller terms, conditions, procedures, and/or policies in connection with the request. dotCanada.com shall have no liability or responsibility resulting from a delay, inconvenience, or expiration of a domain name as a consequence of your failure to comply with such terms, conditions, procedures, and/or policies.
While dotCanada.com will assist you in any way reasonable, we are not responsible for ensuring your domain name is transferred to our servers. During the domain transfer process, you are responsible for making any necessary domain name server changes and ensuring the transfer is implemented correctly.
14. Reseller Programs
In addition to all terms and conditions described in this Agreement, the following shall also be applicable to dotCanada.com Wholesale and Private-Label Resellers.
The Reseller agrees, on behalf of both the Reseller and each customer signed up by the Reseller, to comply with these Terms of Service.
In the event that a Reseller or a Reseller's customer is determined to be in violation of the Terms of Service, the Reseller shall, upon receipt of notice of the violation, take prompt action to ensure that the account in question is updated to be in full compliance with the Terms of Service.
dotCanada.com is not responsible for the actions or misrepresentations of Resellers. The Reseller hereby agrees to indemnify dotCanada.com from and against any and all claims made by any customer that result from the Reseller's misrepresentation, breach of the Terms of Service, or other improper actions by the Reseller.
dotCanada.com reserves the right to revise its Wholesale and Private-Label Reseller Programs, Acceptable Use Policy, and the Terms of Service at any time. Changes shall take effect when posted online.
Customers who have been signed up by Resellers agree to operate their websites in accordance with the Terms of Service.
Resellers cannot make any modifications to the dotCanada.com Terms of Service. Any such alterations shall be deemed a violation of the Terms of Service and could result in a cancellation of a Reseller's account(s). dotCanada.com is not responsible for any modifications made to the Terms of Service by Resellers.
Resellers in the Wholesale Reseller Program assume all responsibility for billing and technical support for each of their customers. dotCanada.com reserves the right to refuse inquiries made to the Support Team from the customers of Resellers in the Wholesale Reseller Program.
15. Force Majeure
Neither party shall be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, terrorism, riots, or war. This includes internet disruptions, power outages, labor disputes, regulatory changes, or other events that could not have been prevented through reasonable precautions.
dotCanada will make reasonable efforts to maintain service during such events, but cannot guarantee uninterrupted service. We will notify customers of any significant disruptions and work diligently to restore service as quickly as possible.
16. Indemnification
You agree to indemnify, defend and hold harmless dotCanada and its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including but not limited to reasonable attorney's fees) arising out of or relating to:
- Your use of the Services;
- Any breach of this Agreement by you or your end users;
- Any violation of any third-party right, including without limitation any copyright, property, or privacy right by you or any person using your account;
- Any claim that content or information provided by you caused damage to a third party.
This indemnification obligation shall survive the termination or expiration of this Agreement.
dotCanada reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, but doing so shall not excuse your indemnity obligations.
17. Waiver of Jury Trial
Both you and dotCanada.com hereby agree to waive all respective rights to a jury trial of any claim or cause of action related to or arising out of this Agreement.
The scope of the waiver is intended to be all-encompassing of any and all disputes that may be filed in any court and that relate to the subject matter herein, including without limitation, contract claims, tort claims, breach of duty claims, and all other common law and statutory claims.
You and dotCanada.com each acknowledge that the waiver is a material inducement for each party to enter into a business relationship, that each party has already relied on the waiver in entering into these Terms, and that each will continue to rely on the waiver in their related future dealings.
Each party further warrants and represents that each has had the opportunity to have legal counsel review the waiver.
The waiver is irrevocable, meaning that it may not be modified either orally or in writing, and the waiver shall apply to any subsequent amendments, renewals, supplements, or modifications to these Terms. In the event of litigation, these Terms may be filed as written consent to a trial by court.
18. Limitations of Liability
dotCanada.com operates a shared hosting environment, which affords a cost-effective hosting option for our customers and introduces some risk that a customer could impact others.
We cannot accept any liability for downtime, interruptions of service, loss of business, loss of data, breach of security, or inadvertent access to your private data.
We cannot accept any liability for our response to a legal requirement or court order. Furthermore, there are some circumstances where dotCanada.com must use its best judgment on how to respond to opposing legal viewpoints. In such instances, we cannot accept any liability where our judgment is ultimately wrong.
DOTCANADA.COM AND ITS CONTENT ARE PROVIDED "AS IS", WITH NO WARRANTIES WHATSOEVER. ALL REPRESENTATIONS AND/OR WARRANTIES OF ANY KIND, EITHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING, WITHOUT PARTICULAR LIMITATION TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS, ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. ALL MEMBERS ACKNOWLEDGE THAT ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCT AND/OR SERVICE AVAILABLE THROUGH DOTCANADA.COM IS PROVIDED SOLELY BY THE OWNER, ADVERTISER, OR MANUFACTURER OF THAT PRODUCT AND/OR SERVICE, AND NOT BY DOTCANADA.COM.
YOU AGREE THAT ALL ACCESS AND USE OF DOTCANADA.COM AND THE CONTENT THEREOF IS AT YOUR OWN RISK. IN NO EVENT SHALL DOTCANADA.COM BE LIABLE FOR (A) ANY LOST DATA OR CONTENT, LOST PROFITS, BUSINESS INTERRUPTION OR FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE NETWORK, SYSTEMS, TOOLS, SOFTWARE OR THE SERVICES PROVIDED HEREUNDER, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR OTHERWISE FOR ANY SUCH CLAIM, (B) FOR ANY DAMAGES OR COSTS ARISING FROM ANY THIRD PARTY'S ACTIONS, FAILURE TO ACT, OR DELAY IN PERFORMING ANY OBLIGATION WHATSOEVER, OR (C) ANY CUSTOMER WEB SITE OR ANY CONTENT ON SUCH WEB SITES, OR OUT OF ANY ERRORS OR OMISSIONS IN THE CONTENT THEREOF. YOUR AGREE THAT YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS WEB SITE, SITE-RELATED SERVICES, PRODUCTS, TOOLS AND/OR CONTENT CONTAINED WITHIN THE WEB SITE, OR WITH THE EXTENT TO WHICH SUCH WEB SITES ARE "UP" OR ARE AVAILABLE FOR ACCESS BY YOU OR OTHER USERS OF THE INTERNET, IS TO STOP USING OUR SERVICES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, DOTCANADA.COM SHALL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE.
19. Applicable Law and Jurisdiction
By visiting our website and/or using or purchasing goods and/or services from or through this website, you consent to the federal and provincial court of The Province of Ontario having jurisdiction over you. The Terms and the relationship between you and dotCanada.com shall be governed by and interpreted in accordance with the laws of The Province of Ontario, Canada, without reference to its principles of conflicts of law.
If any provision of these Terms should, for any reason, be held invalid or unenforceable in any respect, the remainder of these Terms shall be enforced to the full extent permitted by law. A court of competent jurisdiction is hereby empowered to modify the invalid or unenforceable provision to make it valid and enforceable.
20. Changes to Terms
We reserve the right to modify these Terms of Service at any time. All changes are effective immediately upon posting on our website. Your continued use of our services after any changes to the Terms of Service constitutes your acceptance of the new terms.
It is your responsibility to review these Terms of Service periodically for changes. If you do not agree to the changes, your only recourse is to stop using the service and cancel your account according to our cancellation policy.
21. Contact Information
To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can update all account-related information directly through your Members Area. Alternatively, you can contact the Hosting Support through our online support form.
If you have any questions about this agreement, the practices of this site, or your dealings with dotCanada.com, you can contact:
dotCanada.com
4-180 Northfield Drive West
Waterloo, Ontario, N2L 0C7
Email: support@dotCanada.com
Last Modified: March 1, 2025
