Upgrading or Downgrading Your Hosting Plan
As your website needs change, dotCanada.com makes it easy to adjust your hosting plan. Whether you need more resources or want to scale back, here's how to upgrade or downgrade your hosting plan:
Upgrading Your Hosting Plan
- Log in to the WHMCS Client Area at https://clients.dotcanada.com/login
- Go to Services > My Services
- Find the hosting service you want to upgrade and click on it
- Click on the Upgrade/Downgrade button
- Select your desired new package from the dropdown menu
- Choose your billing cycle (monthly, quarterly, semi-annually, annually)
- Review the price difference and effective date information
- Click Continue to proceed
- Review your order summary
- Choose your payment method and click Complete Order
Downgrading Your Hosting Plan
The process for downgrading is similar to upgrading:
- Log in to the WHMCS Client Area at https://clients.dotcanada.com/login
- Go to Services > My Services
- Find the hosting service you want to downgrade and click on it
- Click on the Upgrade/Downgrade button
- Select a lower-tier package from the dropdown menu
- Choose your billing cycle
- Review the price adjustment (credit will typically be applied to future invoices)
- Click Continue to proceed
- Review your order summary
- Confirm your downgrade by clicking Complete Order
Important Considerations:
- Resource Usage: Before downgrading, check your current resource usage to ensure the new plan will be sufficient
- Billing Cycle: Plan changes typically take effect at the next billing cycle unless specified otherwise
- Data Limits: Downgrading may reduce your storage space, bandwidth, and other resources
- Feature Changes: Some features may not be available in lower-tier plans
Need Help Deciding?
If you're unsure which plan is right for your needs:
- Review our hosting plan comparison
- Submit a ticket to our sales team for personalized advice
- Check your current resource usage in cPanel (Bandwidth, Disk Usage, etc.) to help make an informed decision
Your upgraded/downgraded plan will typically be processed within 24 hours, and you'll receive a confirmation email once the change is complete.
