Articles

How do I access my account if I forgot my password?

Accessing Your Account If You Forgot Your Password Forgot your password? Don't...
How do I add additional users to my cPanel account?

Adding Additional Users to Your cPanel Account Adding additional users to your cPanel account...
How do I cancel my hosting account?

Canceling Your Hosting Account We're sorry to see you go! If you need to cancel your...
How do I change my cPanel password?

Changing Your cPanel Password For security reasons, it's recommended to change your cPanel...
How do I change my contact email address?

Changing Your Contact Email Address Keeping your contact email address up to date is essential...
How do I log in to my cPanel account?

Logging in to your cPanel account Your cPanel account is where you manage your website files,...
How do I renew my hosting service?

Renewing Your Hosting Service Ensuring your dotCanada.com hosting service is renewed on time...
How do I set up two-factor authentication for my cPanel login?

Setting Up Two-Factor Authentication for Your cPanel Login Two-factor authentication (2FA)...
How do I update my billing information in WHMCS?

Updating Your Billing Information in WHMCS Keeping your billing information up to date ensures...
How do I upgrade or downgrade my hosting plan?

Upgrading or Downgrading Your Hosting Plan As your website needs change, dotCanada.com makes...
How do I view my invoices and payment history?

Viewing Your Invoices and Payment History dotCanada.com provides easy access to your complete...
What happens to my data if I cancel my account?

What Happens to Your Data When You Cancel Your Account When you cancel your dotCanada.com...
What is the Client Area in WHMCS and how do I use it?

Understanding and Using the WHMCS Client Area The WHMCS Client Area is your central hub for...
What is the difference between cPanel and WHMCS?

Understanding the Difference Between cPanel and WHMCS At dotCanada.com, we use both cPanel and...